Privacy Policy
Privacy Policy
Last Updated:
|At VPN Safe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our virtual private network services (“Services”). By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
When you create an account or subscribe to our Services, we may collect the following personal information:
- Email Address: Used for account creation, authentication, and communication.
- Payment Information: Processed by our third-party payment processors. We do not store your payment details.
1.2 Usage Data
We collect information on how you access and use our Services, including:
- IP Address: Used to provide and maintain the Services. This is anonymized and not logged permanently.
- Device Information: Includes device type, operating system, and browser type.
- Connection Logs: Include timestamps of connections to our servers. We do not log your browsing activity or the contents of your traffic.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain Our Services: Ensuring the proper functioning and security of our Services.
- To Improve Our Services: Analyzing usage patterns to enhance user experience.
- To Communicate with You: Sending service-related updates, promotional materials, and responding to your inquiries.
- To Process Payments: Managing subscriptions and processing payments through third-party payment processors.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this Privacy Policy. We may share your information in the following situations:
- With Service Providers: Third-party vendors who assist us in providing and maintaining our Services, subject to confidentiality agreements.
- For Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and anonymization techniques. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements. Usage data is anonymized and retained for a shorter period for analysis and security purposes.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: The right to access and receive a copy of your personal data.
- Rectification: The right to correct any inaccuracies in your personal data.
- Erasure: The right to request the deletion of your personal data.
- Restriction: The right to restrict the processing of your personal data.
- Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: The right to object to the processing of your personal data.
To exercise these rights, please contact us at support@vpnsafe.net.
7. Children’s Privacy
Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Last Updated” date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the new policy.
9. Contact Us
Thank you for choosing VPN Safe! Your privacy is important to us, and we are committed to protecting your personal information.